Domestic exchanges are totally accepted if your swimsuit happens to not fit correctly as long as it is within 30 days of arrival (usually it is 15 days, but we extended this for the holidays). Just email us and we will send you a return label to get the process started.
Regarding international orders, we accept exchanges within 30 days of arrival with a small fee to cover shipping.
Please remember our swimsuits fit small, so try to order a size up if you can!
We offer a 30 day money back guarantee for all damaged and defective goods still in the packaging. Just send us an email with a picture/video of the damage/defects and we can help you from there.
Please remember to read your automated instructions email from the day you purchased before assuming your apparel does not change colors too! Still wet swimsuits cannot be refunded.
Also please note we are not liable for any stolen/damaged packages after delivery as well.
At this current time, we may not be accepting all returns due to health concerns regarding Covid-19.
FOR GIFT CARDS:
All gift cards are final sale and non-refundable.
For any further questions regarding refunds, exchanges, and order changes. Please contact Shop@Kameleonswim.com.